Comprehensive Platform
Engineered Specifically for
Repair Technicians.
Discover every feature inside RepairMaster built to eliminate manual bottlenecks, protect your bottom line, and deliver a 5-star customer experience.
Core Engine
Repair Ticket Management
Create, assign, and track repairs with speed and accuracy. Prevent lost devices and streamline technician workflow.
Intake in under 45 seconds with customer lookup and device auto-detection
Custom pre-repair checklist (water damage indicators, physical cosmetics, battery cycle)
Technician workbench assignment and step-by-step progress checklists
Instant barcode printing for tickets, customer claim receipts, and parts bins
Interactive Feature Spotlight
Live Workshop Benchmark
-65%
Reduction in front-desk ticket intake and customer status call duration.
Real-Time Parts Accuracy
99.8%
Parts inventory tracking accuracy across bench stock and central stockrooms.
Stock Control
Parts & Inventory Intelligence
Keep high-turnover screens, batteries, and charging ports in stock without overspending on capital.
Real-time multi-location inventory sync and low-stock reorder thresholds
Direct tracking of parts by SKU, vendor, serial number, and supplier cost
Automatic part reservation upon repair ticket creation to prevent double-booking
Integrated supplier purchase order creation and 1-click receiving
Interactive Feature Spotlight
Live Workshop Benchmark
-65%
Reduction in front-desk ticket intake and customer status call duration.
Real-Time Parts Accuracy
99.8%
Parts inventory tracking accuracy across bench stock and central stockrooms.
Cash Flow
Integrated POS & Invoicing
Fast, secure checkout designed for repair workshops with deposits, split payments, and instant receipts.
Accept credit cards, debit, contactless payments, and cash drawer management
Collect diagnostic fee deposits upfront with automated balance reconciliation
Send digital invoices and payment links directly to customer phones via SMS
Flexible tax rates, non-taxable labor, and customized warranty disclaimers
Interactive Feature Spotlight
Live Workshop Benchmark
-65%
Reduction in front-desk ticket intake and customer status call duration.
Real-Time Parts Accuracy
99.8%
Parts inventory tracking accuracy across bench stock and central stockrooms.
Customer Retention
Customer CRM & Automated SMS
Keep your customers informed at every step of the repair journey and turn walk-ins into repeat clients.
Automated real-time SMS notifications for Intake, In Diagnostics, and Ready for Pickup
Self-service customer status tracking portal accessible with ticket number
Automated Google review requests upon successful device pickup
Full customer service history, previous repairs, and lifetime value tracking
Interactive Feature Spotlight
Live Workshop Benchmark
-65%
Reduction in front-desk ticket intake and customer status call duration.
Real-Time Parts Accuracy
99.8%
Parts inventory tracking accuracy across bench stock and central stockrooms.